Membership FAQ

Members are ongoing supporters of The Hospital Research Foundation Home Lottery who have their Home Lottery tickets issued automatically at the commencement of all future Home Lotteries. 

Being a Member means that you will never miss out on tickets, and will be entered into exclusive, Member only draws!

Yes! There are several advantages of becoming a Member.

• Active Members are guaranteed tickets in all future Hospital Research Foundation Home Lotteries. 
• Active Members are guaranteed that their Home Lottery tickets will be included in all draws.
• Members with a Home Lottery ticket are automatically entered into the exclusive Member only draw to win a 2026 Audi Q4 e-tron, a 21-night European Adventure, and $20,000 cash.*
• Members can be proud of the real impact that their support has on the health and wellbeing of all South Australians, every day through funding equipment, improved care and developing better treatments.

*To be eligible for the Membership draw, Members must have a valid ticket in the current Hospital Research Foundation Home Lottery and an active Membership to all future Home Lotteries as of midnight on the applicable deadline of the current Home Lottery.

The exclusive Membership Prize will be drawn on Thursday 2 April 2026.*

*If all Home Lottery tickets are sold before midnight on Friday 13 March 2026, all Home Lottery draws (including the Membership draw) will be conducted early on Thursday 19 March 2026.

When ordering tickets online, you’ll have the option to select to become a Member of all future Home Lotteries.

If you don’t want to place an order for tickets in this Home Lottery, but you would like to become a Member of future Home Lotteries, please contact us on 08 8407 7212 or email [email protected] with your full name and contact details, and we will contact you to establish your Membership.

There is no joining fee to become a Member, and you can cancel or make changes to your Membership order at any time.

There are currently three Hospital Research Foundation Home Lotteries per calendar year.

Yes. All Members will be notified prior to their credit card being charged, and tickets allocated.

Members can cancel their Membership, amend their ticket order and update credit card and personal details at any time by calling 08 8407 7212 or by emailing [email protected]

We will email tickets for the Home Lottery, Cash Calendar, and Holiday for Life within 5 days after your order is processed. Please make sure your contact information is up to date so we can email your tickets and notify you of draw results.

To ensure your ticket purchases and Membership stay linked to the right account, and that you remain eligible for any Member benefits and Draws, please use the same email address every time.

You can cancel your Membership at any time by calling Deloitte on 08 8407 7212 or by emailing [email protected]

All refund requests must be received in writing to [email protected] by midday the day before a draw. Refunds will be honoured as long as the payment method has been verified, and the corresponding ticket has not been included in any prize draws. No partial refunds or cancellations of orders are permitted, a cancellation must apply to the whole order, and cancelled tickets numbers will not be reissued.

You can update your details at any time by calling Deloitte on 08 8407 7212 or by emailing [email protected].

If your payment details change or expire, we may receive updated information from your card provider. We’ll use this to keep your payment details current, so your Membership can continue without interruption.